200 Reasons Why We Love Our Customers

With amazing customers like you, we are constantly hearing feedback about all the reasons you love SmartPak. While we never get tired of hearing about it, we thought it was our turn to return the favor and tell you all the reasons why we love you! We just hit a huge milestone on our Facebook page reaching 200,000 fans! In honor of such a momentous event, here are 200 reasons why SmartPakers love YOU! From Customer Care to Accounting, everyone had something to share. Enjoy!

  1. “I love our customers because I love seeing the rider to rider connection that happens when our customers call-in and work with one of our amazing Customer Care team members.” Tom, CFO
  2. “I love our customers because they love to laugh with us.” Sarah P., Marketing
  3. “I love our Customers because they send us pictures of themselves winning blue ribbons and looking fabulous in their SmartPak purchases.” Sara F., Creative
  4. “We love our customers because they teach us something new every day.” Jessica N., Marketing
  5. “I love our customers because they take us everywhere. I love being on the phone while the customer goes out to the barn to measure something, or out to their truck to see how much leather cleaner they have left, or into the tack room to see if they can find their special show gloves.” Briana K., Customer Care
  6. “I love our customers because I get to interact with them every day on our social networks just as I do my personal friends. Our customers follow us on our website, blog, Facebook, Twitter, Pinterest, Google+ and YouTube and THAT is pretty awesome!” Bekky M., Marketing
  7. “I love our customers because they multitask! Placing orders while teaching a lesson and planning tomorrow’s turnout schedule is a breeze!” Cathlin B., Finance
  8. “I love our customers because I can talk to them for hours about their horses and dogs. It makes work, not feel like work at all and that is an AWESOME feeling!” Ashley D., Customer Care
  9. “I love our customers because they surf our site with every imaginable device and browser.” Rick P., IT
  10. “I love our customers because they take the time and effort to attend live lectures (for the topics as well as the handouts and prizes!)” Dr. Lydia Gray, Staff Veterinarian
  11. “I love getting to connect with a customer over the phone or through chat and at the end of the conversation, having an invitation to come ride or visit!” Sara R., Customer Care
  12. “I love our customers because they give me a reason to talk about horses all day long.” Sarah P., Marketing
  13. “I love our customers because they love their horses so much they use SmartPaks!” Linda S., Store Associate
  14. “I love our customers because they let us share in all the emotions that come along with horse ownership. Whether it be excitement over a new horse, tears over a lost pet, or frustration about a health problem, we are in it together!” Emily J., Marketing
  15. “I love our customers because they love ponies!” Katie T., Finance
  16. “I love our customers because it doesn’t matter when I pick up the phone, whether I’m calling a customer or they’re calling me, they share my enthusiasm and downright addiction for all things horses! They ask GREAT questions, they want to take care of their horses the best way they can, they want to learn new things, and they love, love, love talking about their horses. Just like me!” Susan T., Barn Programs
  17. “I love that we run into our customers everywhere, including the people we work with to buy paper for our catalogs!” Remlee C., Circulation
  18. “I love our customers because they trust that we will always help them make the best decisions for their horses!” Kaitlyn Z., Customer Care
  19. “I love our customers because they are committed to feeding their dogs healthy and balanced diets.” Meghan L., Marketing
  20. “I love our customers because they make me feel less guilty about how much of my paycheck I spend on my animals!” James G., Customer Care
  21. “I love our customers because they love us back – they are so kind and share their feedback often!” Lucy B., Customer Care
  22. “Our customers love their animals as much as we do, and that’s a lot!” Jenny H., Customer Care
  23. “Our customers are SmartPak. It is nice to be able to relate to the people you are working with on a regular basis through personal interests and experience.” Annie C., Marketing
  24. “I love that our customers give us feedback on our website because it helps us improve our systems and make them more efficient” Kim P., IT
  25. “I love our customers because they are Smarter horse owners that take extra special care of their horses.” Hilary G., Marketing
  26. “I love our customers because they tell us which products are great and which products stink!” Jenny H., Customer Care
  27. “I love our customers, they send us valuable feedback about our website. Their feedback tells us what designs and features they like and what they don’t, so we can go on to make the site even better for them.” Amanda C., Web Marketing
  28. “I love our customers because if they’re shopping with us, they take great care of their horses and dogs!” Marissa R, Customer Care
  29. “As someone who is new to the horse world and to SmartPak, I learn something fun and interesting about our customers every day!” Barbara S., Human Resources
  30. “I love our customers because sometimes they even teach US a thing or two!” Carolyn H., Customer Care
  31. “We love our customers because they appreciate us so much!” Jessica N., Marketing
  32. “I love our customers because they are so fun to talk horses with! My job is to talk to people about horses all day long. Not a bad way to spend the day!” Jessy S., Customer Care
  33. “I love our customers because of how much of themselves they share with us. We get so many stories and photos from people that invite us into their lives, it makes what we do feel so personal.” Kristi, Staff Photographer
  34. “I LOVE talking to people about their horses and dogs! It is so much fun to learn what are customers are doing – if they’re showing, going trail riding, or teaching their dogs new tricks!” Jenny H., Customer Care
  35. “I love how passionate our customers are about their sport.” Jon D., IT
  36. “I love our customers. Our days are never slow and never boring, every one is different – our customers make sure of that!” Laura P., Customer Care
  37. “I love our customers because they come up with ideas that turn into new features.” Jim B, IT
  38. “I love our customers because I love sharing not only our happy stories together, but also our war stories! I love when our customers call us to order SmartCalm or SmartMare Harmony and are very polite when picking their adjectives to describe their horses.” Sarah G., Customer Care
  39. “We love our customers because they love our silly antics…who else would like a picture of a dog and a banana 175 times?!” Cathlin B., Finance
  40. “I love our customers because they are so creative with their custom embroidery selections.” Molly H., Merchandising
  41. “I love our customers because they love us.” Matt S., IT
  42. “I love our store customers because they come in just to tell us about their new horse or how their horse show went!’ Jen B., Store Manager
  43. “I love our customers because I am always learning new things from them like learning about their discipline, their horse or their favorite products!” Lucy B., Customer Care
  44. “I love our customers because they know that a horse’s muzzle against your cheek is the closest thing to heaven on earth.” Sarah P., Marketing
  45. “I really love our customers because it has given me the opportunity to re-connect with horse people whom I have met over the years.” Eilene H., Accounting
  46. “I love our customers because they have great taste.” Jenny H., Customer Care
  47. “I love our customers because they teach us what we need to do to serve them better.” Kristen I., Finance
  48. “I love our customers because word of mouth is powerful-and they do our marketing for us!” Meghan L., Marketing
  49. “I love our customers because they provide awesome product reviews that help give other customers an inside scoop on the products.” Lauren, Web Marketing
  50. “I love our customers because each time I pick up the phone it’s like talking to a friend. It’s so easy to share stories with our customers.” Courtney B., Customer Care
  51. “I love our customers because they tell us how they really feel, even if it’s not good news, because that’s how we get better!” Sarah P., Marketing
  52. “I love that our customers are willing to share their success stories, product reviews/suggestions that help us, help them, take better care of their horses and dogs.” Holly A., Creative
  53. “I love our customers because they love to call and email us to let us know how much they love our catalog!” Karen M., Creative
  54. “I love our customers because they ask the really difficult questions that keep us on our toes!” Meghan L., Marketing
  55. “We love our customers because they love when we ask them to donate their SmartPaks to charity.” Cathlin B., Finance
  56. “I love our customers because they search for our products by name on Google and help SmartPak become the top of mind for equine retailers.” Cathleen V., Web Marketing
  57. “I love our customers because they love letting us know what great products they like and what products they would love improvements on. This helps us find the best products and create even better ones!” Kate C., Merchandising
  58. “I love our customers because they are just like us. I love learning about their horses and being able to relate to them.” Katrina C., Customer Care
  59. “I love our customers because they can spot the SmartPak logo on a fleece a mile away and stop you just to say thanks and chat about their horses.” Cathlin B., Finance
  60. “I love our customers because of how much they love their animals, and want to provide the best possible care for their horse, dog, cat, goat, etc. that they possibly can. I love hearing stories about customer’s critters, their successes and triumphs, the trials and tribulations, and doing what I can to help in each and every situation that may arise.” Jessica D., Customer Care
  61. “I love our customers because they name their horses fun things, and it makes me laugh.” Sara F., Creative
  62. “We get to celebrate victories together! Whether it’s an accomplishment in their horse’s training or helping them learn how to access their SmartPak account online, we get to share in the celebration of the accomplishment!” Sara R., Customer Care
  63. “So many of our customers are also employees—and I LOVE our employees!!” Jennifer B., Human Resources
  64. “I love our customers because they can appreciate getting a great deal from a great company.” Bill A., IT
  65. “I love when my customers stretch my knowledge on products. It helps to further my education and in the end, helps me to be an even better lead associate.” Christina J., Store Associate
  66. “I love our Customers because sometimes they can help US pick the best products for our horses.” Casey F., Customer Care
  67. “I love our customers because they remind me every day why I love this sport.” Sarah P., Marketing
  68. “I love how excited they are to see us in person! I feel famous when someone comes up to the SmartPak table!” Sara R., Customer Care
  69. “I love our customers because they love their animals. It makes me crazy when people don’t take care of their animals, so I love that our customers do their best to take great care of their horses and dogs (I also love that they let us help them!)” Emilie M., Pharmacy
  70. “I love how easy it is for them to lose track of time while they talk to us; just like you do with your friends!” Sara R., Customer Care
  71. “I love our customers because we wouldn’t be here without them.” Heather C., Finance
  72. “I love our customers because they agree that there’s no better place to be than on the back of a horse.” Sarah P., Marketing
  73. “I love our customers because they are savvy online shoppers.” Kent P., Web Marketing
  74. “I love our customers because they want us to build cool new features for them and then they use them.” Rick P., IT
  75. “I love our customers because they are truly passionate about their horses and making sure they are happy and healthy!” Carey M., Web Marketing
  76. “I love our customers because they (and their horses) were the inspiration behind our SmartSupplements formulas!” Jessica N., Marketing
  77. “I love our customers because they are so friendly and really show us how much we mean to them. Hopefully we can show them how much they mean to us, too!” Carolyn H., Customer Care
  78. “I love to see the faces of people when I tell them I work at SmartPak, they just light up. It just tickles me.” Gina F., Accounting
  79. “I love our customers because they give me a chance to play detective when I’m working with them to find the perfect product or supplement for their horse.” Katie G., Customer Care
  80. “I love our customers because their passion and dedication inspires me every day.”Sarah P., Marketing
  81. “I love our customers because they share their photos and awesome success stories!” Jenny H., Customer Care
  82. “I love that I can chat about events across the country with our customers. We have so much in common!” Samantha D., Customer Care
  83. “I love our Customers because they always chat us up to their friends!” Casey F., Customer Care
  84. “As a non-rider, I love how much the customers are teaching me. It’s helping me do the best that I can for them!” Devon S., Creative
  85. “I love our Customers because they are always excited to rock SmartPak gear at Tradeshows and Horseshows!” Casey F., Customer Care
  86. “I love our customers because they can’t wait to share their photos and stories with us, and give us updates on how their horse or dog is doing. It’s like we’re all one giant SmartPak family.” Carrie S., Creative
  87. “I love our customers because they are so much fun to talk to! I feel like I make a bunch of new friends each and every day.” Marisa C., Customer Care
  88. “I love our customers because they are always so quick to respond when they get something that we have done that they think is beautiful, and it feels really good to know that our work has made someone happy.” Judy C., Engraving
  89. “I love that they tell us about their horses and I feel like we get to know them! I love to hear about their progress – when a customer calls to say that their horse is feeling great on SmartFlex Senior or their horse’s coat has really started to shine with SmartShine Ultra.” Jenny H., Customer Care
  90. “We love our customers because they’re always finding new creative things to do with their used SmartPaks!” Cathlin B., Finance
  91. “I love our customers because they know a good thing when they see it.” Juan S., IT
  92. “I love our customers because by using our system and our products, they show that taking good care of their animals is important to them.” Dodd C., Operations
  93. “I love our customers because “wowing” them is what makes my job so fun!” Colby B., Marketing
  94. “I love our customers because they make me feel like having a self-professed “horse obsession” is totally normal.” Jackie M., Customer Care
  95. “I love our customers because they give us great ideas on how we can make them happier…and that’s what it’s all about!” Lisa M., Marketing
  96. “I love our Customers because they’re making our dreams a reality in their barns, using SmartPaks and SmartSupplements to keep their horses happy and healthy.” Sara F., Creative
  97. “I love our customers because they remind me every day, how amazing horse and dog people really are.” Bekky M., Marketing
  98. “I love our customers because they are more like friends than clients.” Kerri V., Marketing
  99. “I love our customers because they take such good care of their horses and dogs!” Liz R., Customer Care
  100. “I love our customers because they have great taste. They love all of the fun and exciting products we pick and make!” Maria T., Merchandising
  101. “I love our customers because they let us glimpse into their passion a little bit every time we ship them an order.” Kristen I., Finance
  102. “I love our customers’ creativeness. Although we offer some standard and creative personalization options, we will occasionally get a request to embroidery products we never thought to embroider and they end up looking amazing! A good example of this are the flymasks!” Brian M., Operations
  103. “I love our customers because they teach us every day what dedication and a passion for horses means!” Helen M., Accounting
  104. “I love our customers because they give us the opportunity to put our supplement nerd skills to use.” Caitlin M., Customer Care
  105. “We love our customers because they truly want to learn how to take better care of their horses and dogs” Jessica N., Marketing
  106. “I love our customers because they let us be a part of their horses’ care.” Megan A., Store Associate
  107. “I love our customers because they are funny, honest and loyal.” Renee P., Merchandising
  108. “I love our customers because after representing SmartPak at tradeshows for three years, they have become friends that I look forward to seeing at each event!” Emily J., Marketing
  109. “I love our customers because they’re just like me, they enjoy shopping and horses.” Rachel M., Store Associate
  110. “I love our store customers because they bring puppies in for us to play with!” Jen B., Store Manager
  111. “I love our customers because when we see them at the most unexpected places they always have the nicest things to say about us! Makes my day!” Paige Z., Customer Care
  112. “I love our customers because they’re not afraid to ask their burning questions (and other customers aren’t afraid to jump in with comments and suggestions).” Dr. Lydia Gray, Staff Veterinarian
  113. “I love our customers because they share their feedback, so we can continue doing what works, and help improve what might need a bit of help.” Jen G., Customer Care
  114. “I love our customers simply because they make me laugh. All the horse stories are great!” Erica H., Customer Care
  115. “I love our customers because they share their feedback! Our customers tell us what they want! Our customers have contributed to many positive changes at SmartPak including: the addition of more western products, a wishlist, the SmartPak Builder, ect.” Jenny H., Customer Care
  116. “I love our customers because we can chat about each other’s horses or dogs and get off the phone feeling like we just spoke with an old friend.” Lauren H., Customer Care
  117. “I love our customers because they take time out of their busy schedules to listen and learn about horse health.” Dr. Lydia Gray, Staff Veterinarian
  118. “I love our customers because they’ll tell us their waist, hip and calf measurements before we’ve even gotten their first name!” Lauren H., Customer Care
  119. “I love our customers because they demand the highest level of service, and they deserve it!” Meghan L., Marketing
  120. “I love our customers because they appreciate how hard we work for them.” Rick P., IT
  121. “Nothing makes me happier than being able to greet a store customer by name ask about his/her horse (by name). I truly think of our customers as extended family and love them for allowing us to build these kind of memorable relationships with them!! Alexa H., Assistant Store Manager
  122. “I love our customer’s because they really care about their horse’s well being.” Kaitlyn Z., Customer Care
  123. “I love our customers because although I am not lucky enough currently to have my own horse, I get to listen to all of their wonderful stories and live a little through them!” Paige Z., Customer Care
  124. “I love our customers because they let us know when we’ve made a wrong step-and forgive us!” Meghan L., Marketing
  125. “I love our customers because they are so generous with their feedback! This feedback helps us build and maintain strong and lasting relationships with them.” Heather G., Accounting
  126. “I love our customers because they make my day when they remember my name and make me laugh on a call.” Lucy B., Customer Care
  127. “I love our customers because they are passionate about the sport, just like SmartPak!” <em>Kent P., Web Marketing
  128. “I love our customers because they love their horse(s) as much as I love mine.” Jess R., IT
  129. “I love our customers because they share our failures with us and we learn from our mistakes and become a better company because of it.” Jenny H., Customer Care
  130. “I love my customers because they make me love what I do!” Nazera C., Customer Care
  131. “I love our customers because they laugh and can relate when we’re talking about how “special” our animals are sometimes.” Cathlin B., Finance
  132. “I love our Customers because by purchasing their pharmaceuticals from our SmartPak Pharmacy, I know there are pet mothers and fathers out there that truly care about their animals welfare.” Brett C., Pharmacy
  133. “I love our customers because they go to bat for us.” Meghan L., Marketing
  134. “I love our customers because they get my horsey jokes! What did the horse say when he fell over? Help! I’ve fallen and I can’t giddyup!” Megan O., Customer Care
  135. “I love our customers because I learn more about good horsemanship every time I have a conversation with one of our customers.” Donnie S., Marketing
  136. “I love our customers because they have an amazing sense of humor!” Kassidy B., Customer Care
  137. “I love our customers because they are always happy to share their Success Stories with us!” Karen M., Creative
  138. “I love our customers because I get to continually implement new systems, machines, building layouts and processes to keep up with their demands.” Dodd C., Operations
  139. “We love our customers because they don’t mind hearing dogs barking in the office when we’re on the phone together.” Jessica N., Marketing
  140. “I love how much our customers love their horses, dogs and other pets!” Karen S., IT
  141. “I love our customers because they are always happy and excited to see us, even in line for the porta-johns at the Avon Walk For Breast Cancer!” Emily J., Marketing
  142. “I love our customers because it is awesome to talk about horses all day with them!” Claire G., IT
  143. “I love our Customers for having awesome horse names like “Sylvester Stallone”, “Splash Me In Kisses”, “Cucumber” and “The Other Man”!” Casey F., Customer Care
  144. “I love our customers because they care about animals.” Rick P., IT
  145. “I love our customers because they are always keeping us on our toes!” Megan Z., Customer Care
  146. “I love our customers because they laughed when I spilled a bucket of water down my pants in the Stuff Riders Say video.” Sarah P., Marketing
  147. “I love our customers because no matter how much time we put into a marketing campaign, it’s the picture of Tom (our CFO) wearing a bridle that gets them talking.” Meghan L., Marketing
  148. “I love that they can talk honestly about how much they love their animals because they can tell we feel exactly the same way (baby voices and silly pet names and all).” Sara R., Customer Care
  149. “I love our customers because they always interact with our email campaigns. They give great feedback on our products and incentives. Every time I design a newsletter I get so much support from our customers who always have something nice to say about the layout. Makes my job so great!” Kiki S., Web Marketing
  150. “I love our customers because they send in raps via Facebook!” Jenny H., Customer Care
  151. “I often have recruiting conversations with customers interested in employment at SmartPak and the excitement they have for our company before even interviewing is AMAZING!” Jennifer B., Human Resources
  152. “I love our customers because there’s a little pony girl squealing with delight inside each and every one of them (SQUEEEEEEEEE!)” Sara F., Creative
  153. “I love that our customers will take the time and send positive feedback which is shared with all of the production staff. It is very easy for the hourly associates to fall into a pattern of everyday picking and shipping and forget that someone on the other end opens the box they are packing. They forget that there job matters and customers appreciate what they do enough to take the time and send even a simple “Thank You” which truly goes a long way.” Brian M., Operations
  154. “We love our customers because they think of fun ways to re-use empty SmartPaks (like donating them to schools to use as paint trays!)” Jessica N., Marketing
  155. “I love that our customers enjoy finding us anywhere they can. I ran into a customer at McDonald’s and she told the whole place how great SmartPak is!” Briana K., Customer Care
  156. “I love our customers because they recycle their SmartPaks by making jello shots in them (true story from Rolex).” Lissa W., Marketing
  157. “I [also] love our customers because they send us adorable photos of their horses!” Veronica H., Customer Care
  158. “I love our customers because they enjoy our catalogs. It makes fulfilling catalog requests fun!” Claire M., Circulation
  159. “I love our customers who just walk up to our booth at trade shows and gleefully say “SmartPak!” like we’re a boy band or something.” Elizabeth R., Customer Care
  160. “I love our customers because they name their animals things like Booger and Pretzel Twist.” Meghan L., Marketing
  161. “I love our customers because they can be a little nutty and very entertaining!” Jenny H., Customer Care
  162. “I love our customers because they are as excited about what we do as we are. That makes us more excited and the cycle continues.” Bjorn M., Web Marketing
  163. “I love our customers because they will talk about horses all day with me!” Lara W., Customer Care
  164. “I LOVE our customers passion and support for SmartPak’s mission and values!” Jennifer B., Human Resources
  165. “I love our customers because they know that when you bury your face in your horse’s neck, all is right with the world.” Sarah P., Marketing
  166. “I love our customers because they aren’t just customers, they are hard core SmartPak fans. I am constantly reminded how great SmartPak is when I am out in the horse world talking to other horse owners or reading blogs online. Everyone is always saying “I LOVE SmartPak!”” Kristina S., Fulfillment
  167. “I love our customers because they can quote our Stuff Riders Say videos!” Kristen L., Customer Care
  168. “I love our customers because they woke me up in the airport when our airplane finally arrive after a 4 hour delay!” Briana K., Customer Care
  169. “I love our customers because they let me “chat” with them about their ponies all day, every day, just like a friend at the barn. How lucky am I that they want to share stories about their horses with me?!” Sara R., Customer Care
  170. “I love our customers because they will follow us into the bathroom at horse shows just to say how much they love us.” Lissa W., Marketing
  171. “I love our customers because they are equestrians just like me!” Emily D., Accounting
  172. “I like when I recognize customers! I feel like I work at Cheer’s, where everybody knows your name We have a great group of customers we get to speak to regularly and really know their stories and their animals. I love seeing their name pop up on chat or their phone number and account when they call.” Sara R., Customer Care
  173. “I love our customers because they are as seriously playful as us. My favorite example being the time a customer sang to me to explain their horse’s name ‘Don’t Cha-Don’t Cha wish your girlfriend has hot like meeee’!” Emily J., Marketing
  174. “I love our customers because they teach me something new everyday and they tell us literally hundreds of times a week how much they love us! They make us feel good!” Jamie G., Customer Care
  175. “I love our customers because they help us “proof” our catalog! :)” Karen M., Creative
  176. “I love our customers because when I body-clipped the image of a SmartPak on my horse’s butt, they’d come up to me and tell me how much they loved SmartPaks!” Erin S., Marketing
  177. “I love our customers because they inspire me to be a better person.” Brad B., Marketing
  178. “I love our customers because they take the time to call us, when they could just use the website!” Marissa R., Customer Care
  179. “I love our customers because they get how helpful the SmartPak system is. I can’t tell you how many times I have heard, ‘I wish I can come up with that idea’.” Dodd C., Operations
  180. “I love our customers because we can geek out over everything equine together.” Caitlin M., Customer Care
  181. “I love when our customers come in to the store on days when they know I am working, just so they can say hi and catch up!” Christina J., Store Associate
  182. “I love our customers because they appreciate the good service we provide and they let us know.” Jenny H., Customer Care
  183. “I love our customers because they love us right back, even though we’re a little bit crazy.” Sarah P., Marketing
  184. “We love our customers because we know they think it’s cool when we go into the office with bits of hay in our hair.” Jessica N., Marketing
  185. “I love our customers because they keep me on my toes every week. I love to see what products they are buying from us and trying to reorder as quickly as possible to keep it in stock for them so they are happy!” Erin M., Merchandising
  186. “I love our customers because they share funny stories about their horses with us.” Martha B., Customer Care
  187. “I love our customers, because when I’m talking to them and helping choose supplements for their horses, I feel like I’m talking to a good friend in the barn.” Ellen B., Customer Care
  188. “I love our customers because they make it exciting to come to work every day to talk about horses!” Megan Z., Customer Care
  189. “I love our customers because they send us great stories and photos to use in our catalogs.” Megan L., Creative
  190. “I love our customers because I can learn from them! They always ask great questions and I love hunting down the answers.” Laura G., Pharmacy
  191. “I love when our customers get so excited when they recognize one of us they’ve spoken to before!” Paige Z., Customer Care
  192. “I love our customers because they spend time to read nutrition and health related articles on our blog to further their equine knowledge and provide the best care for their horses and dogs.” Bekky M., Marketing
  193. “I love our customers because they talk to us like old friends, for better or for worse.” Briana K., Customer Care
  194. “We love our customers because when someone calls you crazy it’s a compliment…horse crazy that is!” Cathlin B., Finance
  195. “I love our customers because each of our customers are unique and have something to share with us. We can learn from our customers and we do!” Katrina C., Customer Care
  196. “I love when people tell me they love SmartPak. I can always feel my face blushing with pride.” Wendy D., Accounting
  197. “I love our customers because THEY seriously rock!” Jenny H., Customer Care
  198. “I love that they love their horses like I love mine. I love how excited they get when they find out we REALLY are horse people.” Sam D., Customer Care
  199. “I love our customers because they’re SMART!” Marissa R., Customer Care
  200. “My parents (immigrants from Norway) taught me to say “Tusen Takk” – a thousand thanks – whenever I’m especially grateful. So I’d like to say Tusen Takk . . . 200 times over to all of our wonderful customers, we wouldn’t be here without you!” Paal G., CEO
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2 comments on “200 Reasons Why We Love Our Customers
  1. Fran Doos says:

    Wow, wow, wow! That is so amazing! It is nice to feel loved-LOL! I have not told you lately that I love you all because you are always always just the greatest-understanding, patient, funny and always so darn helpful. I would have to think a bit to come up with 200 reason why I love smartpak, but I think I could do it! Thanks peeps for always being there for us horsey lovers!

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