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When most people say "work hard, play hard," they don't mean at the same time. But we're not most people. We're a little more awesome than that, and we're willing to bet that you are too. At SmartPak, we're serious about supporting healthy horses and happy riders, but we're also serious about having fun. Our serious side has earned us several major awards for growth and innovation, while our "seriously playful" side landed us a spot on the Boston Globe's Top 100 Places to Work list and a "Best Bosses" award by Fortune Small Business and Winning Workplaces. But enough about us – let's talk about you! Are you confident, capable, creative and passionate? Do you want to know that your work makes a difference? Does a hard-working, collaborative, fast-paced environment sound exciting? If so, check out our open positions. We think you'd love it here.

Merchandising Assistant

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The Merchandising Assistant is responsible for assisting in all purchasing activities under the direction of the Buyer. The Merchandising Assistant’s focus will be on aiding Buyers in developing business strategies to maximize sales and product development for a department or

Posted in Jobs

Janitor Tier I – 1st and 2nd Shift

Performs jobs within all areas of SmartPak.  This position deals with the maintenance and cleaning of all office, cubicle, Production and Warehouse areas as well as all bathrooms and kitchen/break areas. Essential Job Functions: Able to understand and follow directions

Posted in Jobs

Picker Tier I

Position Summary: The “Order Picker” is responsible for “Picking” the items listed on a customer’s order (which requires the use of a hand held scanner), completing that order and sending that order on for further processing. Essential Job Functions: Able

Posted in Jobs

Shipper 2nd Shift

Performs the necessary functions of a Shipper/Package Handler which consists of:  The identifying and packaging of products for both single and multiple orders in accordance with “Shipping S.O.P.” Essential Job Functions: Able to read, write and understand English Able to

Posted in Jobs

Forklift Operator – 2nd Shift

Position Summary: The Fork-Lift Operator(s) perform jobs within the warehouse as well as production floor areas. This position deals with tasks related to the movement of product that requires the use of powered equipment. Essential Job Functions:   Able to

Posted in Jobs

Returns Tier I

Position Summary: Processes returns and performs other daily functions within the Returns Department.   Essential Job Functions: Able to read and write accurately Able to move product up to 50 lbs occasionally Capable of standing, walking, lifting for extended periods

Posted in Jobs

Customer Care Representative

This individual is responsible for cultivating and managing relationships with our Riders while providing exemplary customer service.  Customer Care Representatives promote customer loyalty by demonstrating an understanding of our Riders’ horse health care needs, as well as tack, apparel, and

Posted in Jobs

Customer Care: Part Time Customer Care Representative

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This individual is responsible for cultivating and managing relationships with our Riders while providing exemplary customer service.  Customer Care Representatives promote customer loyalty by demonstrating an understanding of our Riders’ horse health care needs, as well as tack, apparel, and

Posted in Jobs

Operations: 2nd Shift Fulfillment Supervisor (3pm-11:30pm)

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The 2nd Shift Fulfillment Supervisor is responsible for managing the order fulfillment team to provide excellent customer service in order to meet the objectives established. He/she will support continuous improvements in the order fulfillment process and work with cross functional

Posted in Jobs

Operations: Replenishment Lead

SmartPak is looking for a Replenishment Lead for our Warehouse. Reporting in to the Fulfillment Manager, the Replenishment Lead will oversee all Replenishment Warehouse operations including Returns, Manufacture Returns and Slotting. This position deals with overseeing all Replenishment Warehouse operations

Posted in Jobs

Retail Store (Natick, MA): Sales Associate

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Sales Associate (Natick, MA Retail Store) *Candidates must be available to work year-round* Do you love talking about horses and dogs?  Are you a people-person? Are you interested in learning the best customer service skills humanly possible AND have fun

Posted in Jobs

IT: Senior System Administrator

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Do you have a drive to continuously improve processes and systems? Have you always wanted to join a team oriented environment with a great culture and work life balance?  Then SmartPak may be right for you. SmartPak is looking for

Posted in Jobs

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